Guest in Bad Nauheim

The team of the Bad Nauheim Stadtmarketing und Tourismus GmbH is at your disposal with advice and action.

Tourist Information Bad Nauheim

Information material about the Health City, support in planning your spa stay or booking a group offer - we are happy to help you.

The close connection of the spa town with brine and salt is noticeable everywhere. Since April 2019, another salt crystal has been created with the opening of the Tourist Information. As central themes, brine and salt can be found in many corners of the newly designed room. Many hard-working hands have helped to implement the concept and master the conversion - the result offers the visitor a special ambience.

In our centrally located Tourist Information you will find all the important information and tips for planning your stay in the Health City. Find out about accommodation, guided tours and other activities. You can buy tickets for events and guided tours directly in our ticket shop. We also offer all visitors a shop with selected small souvenirs and gifts. Find out more at the new digital self-service terminals or browse through the flyer library for what you are interested in. Our team is looking forward to your visit.


For the satisfaction of our guests, we attach particular importance to high service quality. Personal contact with you during an individual consultation is also very important to us. Please feel free to drop by with your questions or contact us by other means. We are there for you 365 days a year!

Information & Service

Service Quality Germany

Bad Nauheim Stadtmarketing und Tourismus GmbH was awarded the "Service Quality Germany" seal of approval for its efforts in providing services for guests and visitors. As part of this initiative, the services and work processes were examined and systematically aligned with the wishes of the guests in order to achieve first-class service. The seal of approval is the first cross-industry, nationwide quality management system that takes into account service quality, the service concept and corporate management and contributes to the continuous optimisation of service.

→ More information about the initiative

Classifications of accommodation

Bad Nauheim Stadtmarketing und Tourismus GmbH employs specially trained employees who regularly check the quality of the local accommodation. Hotels are checked according to the classification system of the German Hotel and Restaurant Association (DEHOGA), holiday apartments and holiday rooms according to the system of the German Tourism Association (DTV). In this way, our guests receive an objective assessment and can compare between the classified accommodations thanks to the uniform quality standards.


General terms and conditions of Bad Nauheim Stadtmarketing und Tourismus GmbH (in German)
268.38 KB
General terms and conditions for a guest accommodation contract (in German)
881.88 KB
General terms and conditions for mediation of guided tours (in German)
783.21 KB
General terms and conditions for mediation of event tickets (in German)
1.43 MB

Contact us

 Tourist Information | © BNST GmbH

Tourist Information

City Marketing & Tourism Bad Nauheim

+49 (0) 6032 92 992-0 +49 (0) 151 46 17 39 15 (WhatsApp) In den Kolonnaden 1 / 61231 Bad Nauheim

Opening hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 11:00 AM – 4:00 PM
Sunday: 11:00 AM – 4:00 PM
Special opening hours 2024
European Elvis Festival
Saturday, 17 August: 10 a.m. to 6 p.m.
Sunday, 18 August: 10 a.m. to 4 p.m.

Public holidays

24 and 31 December: 11 a.m. to 3 p.m.
1 January: closed